Registrars

Introduction
How long will it take to register a birth, death or marriage?
What is 'your promise'?
What if things go wrong?
Is information available which shows how your service performs?
How do I contact you?
Full Brochure

Introduction
Warrington Register Office are responsible for registering all births, deaths and marriages which occur within the borough of Warrington.

We also take Notice of Marriage and Notice of Civil Partnership for people living within the borough and are responsible for conducting and registering all civil (non-religious) ceremonies at Warrington Register Office and approved premises within the borough.

We issue copy birth, death and marriage certificates from our records, which took place within Warrington from 1837.

The service also provides advice on re-registering births.

There is no charge for registering a birth or death, but if you want a number of copy certificates, a fee is payable according to a scale laid down by central government. A fee is payable for giving notice of marriage or civil partnership and for marrying or forming a civil partnership in either a Register Office, approved premise, or some churches.

For more information view our full brochure online.

How long will it take?

Registering a birth will on average take between 15 and 20 minutes
Registering a death can take up to 30 minutes
Giving notice of marriage takes about 20 minutes to half an hour
Copy certificates will be issued within 24 (office) working hours of ordering (Mon-Fri)
We also offer a 'Fast Track' certificate ordering service. This costs £10.00 PLUS the standard certificate cost. Fast tracked certificates will be ready within the hour.
For more information view our full brochure.

Our promise to you is that:

Our staff will be polite and courteous
You will be seen in private
The information you give us will be treated in the strictest confidence and we will not pass it onto anyone who is not entitled to receive it by law
We will offer to explain what can be quite complex rules and regulations
An appointments system will reduce your waiting time. Our aim is that you will not have to wait more than 10 minutes to be seen
If you telephone us we will answer your call within 15 seconds
If you apply by post for a copy certificate we will send it out within 24 (office) working hours
If you are intending to marry at this office or an approved premise, you will be given the opportunity of personalising the marriage ceremony by adding a reading and music of your choice

View our full brochure online

What if things go wrong?
Unfortunately things can go wrong from time to time. When they do we want to put them right quickly. If you have any complaints about the service, please direct them to the Superintendent Registrar at this office or the Proper Officer, Corporate Services Directorate, 5th Floor Quattro, Buttermarket Street, Warrington, WA1 2AH.

Is information available which shows how your service performs?

You can now view results from our recent customer satisfaction survey in PDF format.

How to contact us

01925 442762 01925 442739 Registry Office, Museum Street, Warrington, WA1 1JX.