Senior Citizens Concessionary Travel Scheme

• Who is eligible? 
• What is the concession? 
• Is there a payment for the concession? 
• Conditions relating to the concession? 
• Who do I make enquiries to? 
• Where can the Bus Pass or Railcard be collected from? 
• How do I apply?             

Who is eligible?

The travel concession is available to permanent residents in the Borough of Warrington who are 60 years and over.

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What is the concession?

Persons over the age of 60 can choose either:-

1. a Bus Pass which entitles:          

OR

     b.    National Rail Senior Citizen Railcard which entitles the holder to one third reductions in rail travel costs.       

• Bus Passes are valid from the date of issue for a period up to 5 years.
• Railcards are valid for one year from the date of issue.             

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Is there a payment for the concession?

Bus Passes and Railcards are issued free of charge. 

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Conditions relating to the concession

1. No person is allowed more than one concession at a time from the Borough Council (Senior Citizen Railcards can, of course, be purchased from a staffed train ticket office).
2. A Railcard cannot be exchanged for a Bus Pass. However, when a Railcard has expired, a Bus Pass can be provided as an alternative to obtaining a new Railcard.
3. Railcards are subject to the National Rail Conditions of Carriage.  When a pass is lost or destroyed Warrington Borough Council will consider the replacement application, for which there may be a charge, based on individual cases. 
4. Where a Bus Pass is lost or destroyed a replacement Bus Pass can be issued on production of another passport sized photograph.  There will be a charge of £5 for the first card lost and £10 for subsequent losses.  There will be no charge if the pass is stolen however, a crime number will need to be provided. 
5. A Bus Pass can be exchanged for a Railcard providing the Bus Pass is surrendered.
6. New applicants can obtain bus passes and/or railcards at Contact Warrington, 26-30 Horsemarket St, Warrington Town Centre.  Railcards can also be renewed at Contact Warrington.
7. The evidence of identity, age and address must be provided at the time of application.  All applications for a bus pass must be accompanied by a photograph not more than 5 years old. 
8. The Bus Pass is the property of Warrington Borough Council and should be returned to the Contact Warrington, 26-30 Horsemarket St, Warrington when no longer required.
9. The Bus Pass is for the sole use of the person named on it and must not be used by anyone else.  Any misuse may result in the Bus Pass being withdrawn and legal proceedings being commenced.
10. The Bus Pass may be withdrawn or its conditions changed at any time at the discretion of the Council.
11. Railcards are subject to the conditions laid down by the National Rail Conditions of Carriage.  The Railcard must be signed by the holder before it can be used.            

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Enquiries

All enquiries relating to the concession should be addressed to:-

Contact Warrington 
26-30 Horsemarket Street, Warrington WA1 1XL
Telephone: 01925 443322

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Where can the Bus Pass or Railcard be collected from?

The railcard may be collected in person by the applicant, friend or relative following the completion of an application form and provision of the correct evidence from Contact Warrington, 26-30 Horsemarket Street, Monday to Friday between 9.00 am and 5.00 pm and Saturday 9.00 am to 1.00pm. 

The bus pass will take 14 working days to be processed and it will be posted directly to the applicant's home address.

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Application form

A hard copy of this application can be downloaded for completion, or you may wish to complete this form online.