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Renew and reserve

 

Renew and Reserve on EPSRenewing items online
Books and talking books can be renewed up to six times before they must be returned to a library.  DVDs, CDs and language courses can be renewed up to three times.

Please remember – items will not be renewed if:

  • they are reserved by another user
  • you have already reached the renewal limit 
  • the amount owing in your account is more than £10

If you renew items that are overdue or items with a re-hire charge (e.g. DVDs, CDs) the charges will be set against your account to be paid when you next visit a library.

You may not be able to renew online again until you have cleared your account.

To renew items online login in to your library account.

You will need your username (library card number) and password (PIN available from your local library).  

If you need more information about logging in to your account please see the library catalogue page.

To avoid any overdue charges please try to renew your items online before the due date.  This is because there may be problems with your account or the system that may prevent you from doing them on the day they are due.

We can send you an email reminder three days before your items on loan are due back if you have signed up to our free email service.


Reserving online

Find the item you want to request by searching the catalogue and select the 'Place a hold' option.  If you are not already logged in you will be asked for your username (library ticket number) and PIN.

Select the library you to want to collect the item from and click the 'Hold' button.

There is no charge to reserve books or multimedia items that are held as part of Warrington libraries' stock.

You will be notified when your reservation is available.  This will be either by post or through an email if you have signed up to the free email service.

You can track the progress of your reservations online, by logging into your library account selecting "My items on hold".  When your item is ready for collection it will say "AVAILABLE" under the availability column.

It is not possible to reserve some areas of stock, e.g. reference items or local studies stock.

You can only place reservations online for items that are in stock in Warrington libraries.

Please note: the catalogue is not available from 3am-4.30am to allow for essential maintenance. 



Last updated 28/01/2010 09:54:13


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