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Families Information Service Policies

 

The Families Information Service provides a free, impartial information and advice service on childcare and services for children and families in Warrington.

In addition to Warrington Borough Council policies and plans, the service also works within its own guidelines and those of external organisations as detailed below. The service has been awarded the Matrix quality standard for information, advice and guidance services, for which it meets the appropriate assessment criteria.

Matrix Quality Standard logo

Copies of our policies are also available on request by contacting the Families Information Service on 01925 443131.

Customer charterPDF Logo

Statement of servicePDF Logo

Equality and diversityPDF Logo

Data protection and confidentialityPDF Logo

Information managementPDF Logo

Marketing strategyPDF Logo