Ask for a new pedestrian crossing, or tell us about a problem

If you see a problem with a pedestrian crossing, or there’s a place which you think needs to have a new pedestrian crossing, let us know.

You’ll need to tell us your name, address and contact details, and as much information as possible about:

• What the problem is
• Where it is
• whether it happens on certain days or at certain times

Or:

• Where you think a new crossing is needed
• Why you think it’s needed
• What kind of crossing you think is needed

What we do next

If you’ve reported a problem we’ll send someone out to take a look, or if it’s at a junction we can check our traffic cameras. We’ll try and get it fixed as soon as we can.

If you’ve asked us for a new crossing, we’ll look at what you’ve told us and carry out pedestrian and vehicle surveys. We’ll collect information about the area including photographs and maps. And we’ll consider any problems which might affect vulnerable road users such as older people, young children, people pushing prams or people using wheelchairs.

We can only build a crossing if it’s needed in line with current government guidelines.

Types of pedestrian crossings