Care home visiting
We are working with care homes across the borough, to ensure government guidance is being followed regarding people keeping in touch with their loved ones.
We are asking care homes to encourage and promote contact and communications between residents and their families. Visits to care homes can take place with arrangements such as substantial screens, visiting pods, or behind windows. Close-contact indoor visits are not allowed.
Where there has been a coronavirus outbreak within a home, face to face visiting can only take place in exceptional circumstances.
We have provided all homes with a risk assessment template, including examples of what may constitute an exceptional circumstance that may assist them in taking those decisions.