Due to staff shortages and increase in demand, it is highly likely that individual care packages may be affected. This may affect either the frequency, or the timing, of the visits. We are doing everything we can to provide essential visits. Where visits can be covered by family or friends, this will be proposed and families should contact their care providers directly to arrange this.    

Where individuals have made their own private care arrangements, or employ personal assistants and have concerns about their future care provision, the same advice applies. Any concerns should be reported through Contact Warrington, please call 01925 443322.

For individuals in residential or nursing homes, we know there are now restrictions in place for visitors to keep residents as safe and well as possible. 

All planned respite care is being reviewed and only critical respite will continue. Please contact your social work team directly if you have any queries. We will do our best to continue supporting carers as much as possible through our carers support services. 

We are reviewing day services and are talking with providers on a daily basis. If individuals currently attend day services and it is possible to stay at home with support from family and/or friends, this is advised. 

There may be some ongoing provision for a small number of people, but this will be limited to those most vulnerable and without alternative support. If you have any specific queries, please contact your social work team directly.

Supported accommodation providers will be continuing to provide their service, while taking actions necessary to reduce the risk of infection to service users. We will also be discussing with providers the arrangements to support individuals if services are significantly disrupted. All queries should be directed to your social work team directly.

We have established a ‘safe and well’ service, working with our community partners, to support vulnerable residents who would benefit from wellbeing checks.

These checks include telephone support, offering advice and reassurance to vulnerable people in the community. Where a person is unable to leave their home and has no family, friends, or appropriate support network, we will also ensure people receive essential items, such as food and prescriptions.

During the current COVID-19 outbreak, we would like to reassure you that we are working hard to maintain business continuity and remain committed to safeguarding adults, children and young people in Warrington.