Adult social care and our providers in Warrington are supporting up to 2,600 vulnerable people in their homes and in care settings every day. As the outbreak of coronavirus (COVID-19) progresses, services will be disrupted for the foreseeable future. 

We are following and reviewing government guidance to make sure that we are able to respond to the latest advice. We are working closely with our partners and providers to ensure they are following infection control advice and continue to deliver safe care. We are then able to prioritise those most at risk, and in need of care and support services.

Our main priorities at this time are:

  • Keeping our most vulnerable people, with care and support needs, safe and well in the community
  • Keeping flow through the hospital so that people who are the most unwell can be cared for
  • Developing a community 'safe and well' service that can respond quickly to help people who may be isolated and in need of support
Care at home

Due to staff shortages and increase in demand, it is highly likely that individual care packages may be affected. This may affect either the frequency, or the timing, of the visits. We are doing everything we can to provide essential visits. Where visits can be covered by family or friends, this will be proposed and families should contact their care providers directly to arrange this.    

Where individuals have made their own private care arrangements, or employ personal assistants and have concerns about their future care provision, the same advice applies. Any concerns should be reported through Contact Warrington, please call 01925 443322.

Residential and nursing homes

For individuals in residential or nursing homes, we know there are now restrictions in place for visitors to keep residents as safe and well as possible. 

All planned respite care is being reviewed and only critical respite will continue. Please contact your social work team directly if you have any queries. We will do our best to continue supporting carers as much as possible through our carers support services. 

Day services

We are reviewing day services and are talking with providers on a daily basis. If individuals currently attend day services and it is possible to stay at home with support from family and/or friends, this is advised. 

There may be some ongoing provision for a small number of people, but this will be limited to those most vulnerable and without alternative support. If you have any specific queries, please contact your social work team directly.

Supported accommodation

Supported accommodation providers will be continuing to provide their service, while taking actions necessary to reduce the risk of infection to service users. We will also be discussing with providers the arrangements to support individuals if services are significantly disrupted. All queries should be directed to your social work team directly.

Safe and well service

We have established a ‘safe and well’ service, working with our community partners, to support vulnerable residents who would benefit from wellbeing checks.

These checks include telephone support, offering advice and reassurance to vulnerable people in the community. Where a person is unable to leave their home and has no family, friends, or appropriate support network, we will also ensure people receive essential items, such as food and prescriptions.

Safeguarding

During the current COVID-19 outbreak, we would like to reassure you that we are working hard to maintain business continuity and remain committed to safeguarding adults, children and young people in Warrington. 

While we are working closely with our care providers and other agencies to minimise disruption to our services, we are also asking for the support of individuals and their families to try to ensure that together, those who are most vulnerable, can receive the care they need and are effectively safeguarded.


 

Paid opportunities in adult social care

We have urgent need of people willing to train at pace and take up paid employment.

Visit our adult social care jobs page for more information and how to apply.


Do you know who needs help and support in your local community?

To report a concern, please call 01925 443322.

As more information emerges, recommendations may change, so keep up to date with the national guidance on the gov.uk website, as this is updated regularly.