Download your application form, print and complete it in full. Email your completed form to email@example.com
You’ll need to include:
- a passport-style photograph of yourself (taken within the last month)
- proof of address - such as your driving licence, benefit award letter, or we can check our council tax records (we don’t accept utility bills, bank statements or tenancy agreements)
- proof of identity - such as your birth certificate, passport or driving licence
- Proof of disability - acceptable forms of evidence are detailed on the application form
You’ll need to have a photo of each of these, or have them scanned onto your computer, phone or tablet, so that you attach them to your email.
If you can’t email them, call into Contact Warrington and we can scan your application and documents for you. Photographs can be taken in Contact Warrington for a fee of £4
During the application process, we may ask you for more information or evidence, or we may ask you to meet with an independent assessor.
Bus passes are issued free of charge and valid for up to a maximum of 5 years dependent on the category you apply under. If you wish to reapply, please do so before the expiry date of your current bus pass by following the same application process, described above.
If your bus pass is lost or damaged
Email firstname.lastname@example.org to arrange a replacement A replacement bus pass costs £10. If you can’t email, visit our contact us page.
If you find your lost pass before you receive your new one, we can’t give you a refund. Please return the found pass to us for secure disposal.
If your bus pass won't scan
Please bring it to Contact Warrington so we can take a look. If there's no clear or obvious damage to the card we'll arrange for a replacement free of charge. If the pass is damaged, a replacement pass costs £10.
If your bus pass is stolen
Email email@example.com to arrange a replacement and attach your Police crime reference number and letter to the email. We’ll arrange a replacement free of charge. If you can’t email, visit the contact us page.
Moving in or out of Warrington
If you move to Warrington and have a bus pass from another Council, please return it to them, you can then apply to us for a new pass. If you're moving out of Warrington please return your pass to Contact Warrington and apply to your new Council.