Prior to a funeral, we ask mourners to stay in their cars or wait outside the chapel entrance. Please keep a suitable distance from each other where possible.

We will also be keeping the waiting room closed.

Maximum numbers

There are 18 seats available in the chapel. There is also standing room for eight mourners.

We would also advise you not to carry in coffins and during the service, please maintain an appropriate distance. We have removed service books, but you can take in service sheets with you. You can safely dispose of service sheets and used tissues in the floral court after each service.

Administration

Our public reception remains closed. For general enquiries, please call us on 01925 267731 or email bereavement services.

Paperwork can be posted to: Bereavement Services, Walton Lea Crematorium, Chester Road, Higher Walton, Warrington, Cheshire, WA4 6TB and payments can also be made over the phone. Find out more about making a memorial application. 

Funeral director reception

The funeral director reception will remain open but we will only allow one funeral director in at a time. You can drop off paperwork at this reception or post it through the letterbox, which we will check regularly.

Collection of ashes

We will only allow one person to collect ashes.

Interments/strewing cremated remains

Interments/strewing is now permitted.

General coronavirus advice

This is clearly a difficult time for many families and we are determined to work with you to ensure the process is as simple and supported as possible. We do ask, however, that if any mourners have any coronavirus related symptoms, including a high temperature and a new, persistent cough, to stay at home and self-isolate in line with government guidance.