Help with energy bills
Working with
Disabled People
Older People
Working Age

The priority services register is a free service to help people who may need additional support. Your energy supplier and network operator offer it - you need to contact them to be put on it or update your details.

You are eligible if you:

  • have reached your state pension age
  • are disabled or have a long-term medical condition
  • are recovering from an injury
  • have a hearing or sight condition
  • have a mental health condition
  • are pregnant
  • have young children under 5
  • have experienced domestic abuse
  • have extra communication needs (such as if you don’t speak or read English well)