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Families Information Service Helpline Operator - Jobs

Vacancy type
18.5 hrs, permanent
Grade 3 £16,491 - £16,781 pro rata
New Town House
Closing Date
Monday, 19th June 2017

Reporting to the Information Advice and Guidance Manger within the Childcare Team based at New Town House.

This role will involve attendance at various out reach events helpline duties, answering queries from the public in line with the delivery of core offer of Families Information Service regarding information advice and guidance, meeting the 0-19 agenda and in line with the Childcare Act 2006.

 To ensure that all data held by the FIS this role will require accurate data inputting skills.

The role will be responsible for supporting the wider team administratively carrying out duties as and when required.

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