How to Refer
All Public Services will be provided with information about how to refer cases to Housing Plus by sending a referral email.
The Referral email needs to contain brief information about the client being referred.
- Agency Name
- Name of Referrer
- Name of client you are referring
- Contact Details of Client
- Reason for Referral eg.
- Rough sleeping, No settled home (sofa surfing), Asked to leave accommodation by family or friends, Eviction or Notice to Quit , About to leave prison, armed services or LA care, In hospital unable to leave because no suitable accommodation, At risk of violence, abuse or exploitation where they live now
- Confirmation that permission has been given by the client for the referral
The above items are mandatory. If you have any other information you wish to provide us, then they must be careful about Data Protection and use secure email addresses.
All public bodies must obtain permission from their client before making a referral and confirm this to us on the referral email. Permission can be verbally or in writing and we do not need to see this permission. We do need to have the confirmation that permission has been provided on the Referral email for us to take action.