Online forms: Food hygiene

You can use this form to report an issue relating to hygiene at a local food premises.  

The food safety team will investigate complaints such as:

  • Poor hygiene standards in food premises
  • Out of date food
  • Allegations or confirmed cases of food poisoning
  • Contamination of food 
  • Foreign bodies in food, e.g. glass, hair, wood
  • Unpleasant taste of food
  • Poor handling of food by shop assistants
  • Dirty condition of food premises
  • Suspected food poisoning

You will have the opportunity to make a report anonymously but please be aware that without providing your details we're unable to access legal powers that allow us to investigate. If you provide your contact details it means we'll be able to keep in touch with you and we'll only release your details to the retailer or manufacturer if you give us your permission.  

Following your report, if there's a risk of harm or the consumer being misled, we'll carry out an investigation. However if we consider a complaint to be relatively minor in nature, we may recommend you take the matter up yourself as a quality issue with the retailer or manufacturer. 

We will only ever use this information to deliver the service that you have requested. 

The data we collect from our online forms is stored for no more than six weeks.  However teams within the council may store your data for longer in order to continue to provide you with the service you have requested.  For more information see our website privacy policy.