Online forms: Street cleaning, litter and litter bins

The environment services team are responsible for day-to-day cleansing of public areas, including parks.

They remove litter from council owned land and empty litter bins on streets and in parks, helping to keep the environment clean. The team also remove graffiti from public buildings, clear flytipping (dumped rubbish) and maintain shrub borders on council land. If you need to report one of these issues please use one of the following forms:

You can use this form to report a road spillage, litter or an overflowing litter bin that needs emptying.

You can also request general cleaning of a street, road, pavement, alleyway, park, playing field or the town centre.

Please do not report a cleansing issue which is on private land - e.g. a house or a supermarket car park. Report this directly to the property owner.

To submit this form you will need to tell us:

  • exactly what the issue is
  • as much information as possible about the location of the problem
  • You can also upload images of the issue.

You can report an issue anonymously if you wish, but you will need to provide an email address so that we can confirm we have received your report and tell you your reference number.

We will only ever use this information to deliver the service that you have requested. 

The data we collect from our online forms is stored for no more than six weeks.  However teams within the council may store your data for longer in order to continue to provide you with the service you have requested.  For more information see our website privacy policy.

Please note: For security reasons our online forms have a 10-minute timeout feature (per page of the form) - the details you have entered will NOT be saved if you take more than 10 minutes to type information into each page of the form.

Therefore if the details of your complaint will take a while to type, you may like to draft the wording before you begin this form, and then copy and paste it in response to the relevant questions.