Online forms: Taxi/Private Hire complaint form

You can use this form to make a complaint about a taxi or private hire vehicle.

To complete this form you will need to tell us:

  • Your name, address and contact details 
  • Driver and vehicle details (this includes the drivers ID badge number or the taxi plate number – if you have them)
  • Operator details (this is the company you made the booking with)
  • Nature of complaint

The data we collect from our online forms is stored for no more than six weeks. However teams within the council may store your data for longer in order to continue to provide you with the service you have requested. For more information see our website privacy policy.