Housingplus is the council’s housing advice and homelessness service.
It's a free service and offers a wide range of services for owner-occupiers, tenants who are renting their homes from social or private landlords, private landlords and people who have lost or are in danger of losing their homes.
Contact Housingplus immediately if you think you are at risk of being made homeless. The sooner you contact Housingplus the more likely we will be able to help.
The council provides a drop-in service at The Gateway, 89 Sankey Street, WA1 1SR, 9am to 5pm. (From Monday 4 November our opening times will change to 9am to 12pm and 2pm to 5pm weekdays). Pre-arranged appointments can be made on request.
Services for customers
If you're a Housingplus customer living in temporary accommodation, you can now pay rent and service charges by card either over the phone or at reception. You can also pay via direct debit or via cash or cheque at reception at Housingplus reception, The Gateway.
In addition to the self-service computers, Housingplus has a customer help desk with staff to help you access online applications, search for PRS property and set up email accounts etc.
This service is available on request (where possible) or you can make an appointment with one of the customer service staff.
The council discusses eligible planning applications with developers to provide affordable housing for rent, sale or shared ownership (part rent/ part sale).