Housingplus is Warrington Borough Council’s housing advice and homelessness service. It is a free service and offers a wide range of services for owner-occupiers, tenants who are renting their homes from social or private landlords, as well as private landlords and people who have lost or are in danger of losing their homes. Our aim is to prevent Homelessness before it happens.

Depending on the nature of your enquiry and to help us establish your needs, you can complete our on-line application form. On receipt of your on-line application we will make an initial assessment of your housing options and provide you with information and advice initially by phone or email.

In some cases we will contact you to ask for more information, or arrange for you to see an advisor at our offices or at your home.

Telephone advice

If you would prefer to speak to us directly please call us on 01925 246868 and request a telephone assessment and one of our advisors will call you back.

Face to face advice

If you prefer to speak to us face to face we offer a Drop-In Advice Service at our offices. The housingplus office is at the Gateway, 89 Sankey Street, Warrington, WA1 1SR and is open:

  • Monday, Tuesday, Thursday and Friday: 9am – 5pm
  • Wednesday: 9am – 12 noon and 2pm – 5pm (closed 12noon – 2pm for staff training)

Home visits

Home Visits are available by arrangement if you are unable to attend our offices but prefer a face to face meeting. Please call 01925 246868 and ask for a home visit.

Links to other services

If we are unable to assist directly, then we endeavour to signpost clients to other housing related services, such as the Citizens Advice Bureau (CAB),Vulnerable Tenants Support Service (VTSS), housing providers or Warrington Home Information and Improvement Agency.