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Flood relief

Council Tax and Business Rates advice for people affected by flooding

The current levels of discount or relief for empty properties are below.

This scheme covers the flooding caused by storm Eva where houses were flooded on 26 December 2015.

Warrington Borough Council Flood Relief Scheme - £500 hardship grant for households

If you have had water in your house due to the recent flooding you will be eligible for a one-off payment of £500 from the council to help with recovery costs, like temporary accommodation.

We will be visiting properties believed to have been affected by the flooding to discuss these payments. Where possible we will take your details and check your property has been affected.

If you have moved out of your property, or missed us when we visited please complete the form below or phone us on 01925 443210

It will be quicker to pay the flood relief payment by direct credit to your bank account. If you pay your Council Tax by direct debit, we will use the bank details you have already given us.

Complete a hardship grant application

Council Tax discounts for households

Anyone who has had to move out of their property because of flooding will be given a 100% discount for up to 3 months.

If the property is unable to be reoccupied after the three months, a further nine months 100% discount may be awarded if the property requires major work to render it habitable.

For a full list of reliefs, exemptions and discounts please check our discounts and exemptions page 

If you have moved out of your property please complete the form below and we will contact you in due course.

When you have returned to your property let us know by emailing us at or telephoning 01925 443210 

Complete a Council Tax flood relief application

Business rate relief for flood affected premises

If you have had to stop trading due to flood water in your premises, you will be entitled to a 100% discount for up to 3 months.

If you have moved out of your premises please complete the form below and we will contact you in due course.

When you have returned to your property let us know by emailing us at or by phoning us on 01925 443210.

Complete a Business Rates flood relief application

Flood recovery support for businesses 

A business support scheme to provide grants to small and medium sized businesses to help them recover from the damage caused by flooding. To apply or find out more information, see the documents below:

Flood resilience grant

Government support is available for grants of up to £5,000 to homeowners and businesses that have been flooded as a result of recent storms Desmond and Eva.

Grants are available to fund improvements to your property’s resilience or resistance to flooding, however over and above repairs this would normally be covered by insurance.

The National Flood Forum sets out a step-by-step process for householders and a range of flood products and service providers. 

The most appropriate work will vary from house to house, so we'd recommend that you consider a professional survey to identify flood risks (work may include air-brick covers, re-pointing external walls with water resistant mortar, door guards and toilet pan seals).

For further information, please contact the Engineering & Flood Risk Team on 01925 44 2534.

Finding an insurer

If your property is at risk of flooding or has previously been flooded, it may be difficult to find an insurance company willing to sell you an affordable policy. The National Flood Forum can advise on how to get insurance and how to reduce your premium/excess.

The British Insurance Broker’s Association has details of brokers that specialise in properties that are difficult to insure.

The government has also put together a guidance document ‘Obtaining flood insurance in high risk areas’

Useful links