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Eligibility and paying for care

Needs assessments

A needs assessment looks at your needs.  If you appear to be in need of care and support we can carry out a needs assessment whether or not we think you may be eligible.

When we do an assessment we look at the things you can do and the support you have around you, as well as any difficulties you might be having. 

If you have an assessment and we find that you are eligible for services, we will provide you with a copy of the decision.

We will then agree with you:

  • Which of your needs are to be met
  • How those needs will be met

If you are not eligible, we will provide an explanation to tell you why.

To request a needs assessment you can contact the Adult Social Care First Response Team on 01925 443322 or send us a message at We will reply to all emails within 48 hours.