What our customers think!

'As a caterer and business owner, you have my full support on this. I think it should be made compulsory to have one of the advisory visits before the commencement of trading. It will get everyone on a level playing field and it can only increase food standards and food safety.' 

Mark, Catering direct 

'We found the food hygiene advisory visit beneficial and good value for money. The officer who conducted the visit had time to offer advice in detail on different levels, this much detail would not normally be possible during a regulatory visit. Following the  advisory visit we created an action plan from notes we took during the visit and from the officer’s subsequent e-mail follow up.  As a result of the advisory visit and implementation of the action plan, we were rated 5 stars at the regulatory visit.'

Steve, The Stag at Walton

'Pre-inspection visits are a great idea. We found it invaluable to have the advice on a couple of issues that had not been raised on previous inspections. This meant we could implement change before the official visit, allowing us to keep our much valued 5 star rating, we'd highly recommend this service to all interested companies.'

Colin, Antons Pizza

'Throughout the whole process, the Food Standards team were thorough, helpful and advisory!'

Fresh approach restaurant, Warrington

'The inspector was easy to communicate with and knowledgeable in his field. He acted in a professional manner throughout the inspection.'

Servest Staff canteen

'The lady who visited us was lovely. I was nervous but she put me at ease. She explained everything fully and listened to my answers.'

Rixton with Glazebrook pre school

'The Officer was very friendly and approachable. She gave good advice and was pragmatic re. our church use. I needed to phone for some specific advice and again she was most helpful.'

Lymm Baptist Church

'The officer was excellent, she explained everything in detail!'

Creamline Dairies, Howley Depot

'Very informative and confident in ensuring we're maintaining high standards if service!'

Claire Royle

'It was a very helpful visit. Gave me the information I needed and left me feeling that if I needed any help in the future I should not hesitate in contacting.'

Zoe Kroon, The Star Inn