If you have issues with your landlord, the Homelessness and Housing Advice Service team can advise and assist with any problems with your tenancy.
Specialist organisations
There are also specialist organisations that can offer independent advice on a wide variety of housing related issues, such as Shelter or the Citizens Advice Bureau.
Low income
If you are on a low income and unable to pay the rent find out if you are able to claim housing benefit or claim council tax support.
Debt advice
Debt advice is also available online from the independent Money Advice Service. Local debt advice services and credit unions also operate across Warrington.
Poor housing conditions
You can make a service request to private sector housing, by email, phone or letter, or in person at our Housingplus reception at the Gateway on Sankey Street.
We will acknowledge your request in writing and if appropriate, send out a private sector housing officer to inspect your house and give you advice accordingly.
We will take the matter up with your landlord on your behalf and will agree an acceptable solution to resolve the conditions. If necessary, we can use our legal powers to ensure that the work which we consider essential is completed. We will do this in accordance with our private sector housing enforcement policy. We will investigate service requests from all tenants, including those who are living in social housing and deal with any issues raised as necessary.