About us

We are looking for compassionate and dedicated Family Support Workers to join our team. In this role, you will provide vital support to children, young people, and their families, helping them navigate challenges and achieve positive outcomes. If you have a background in working with children, young people and their families, excellent communication skills, and a passion for making a difference, this could be the perfect opportunity for you.

As a Restore Family Support Worker you will manage caseload of families offering intensive support to the family during the pregnancy and after the birth, carry out regular home visits, complete and review assessments, attend meeting and act as lead professional.  

The role

X5 Family Support Worker

X1 Family Support Worker – Restore

Roles and Responsibilities: To conduct whole family assessments that consider risk factors such as poor school attendance, physical and mental health issues, substance misuse, worklessness, offending, exploitation, financial difficulties, safeguarding, domestic violence and parental conflict. To create a whole family plan with families that includes the voice of children and has SMART objectives to address risk factors and improve outcomes for children. To review progress of family plans regularly and plan exit strategies to sustain progress. To use evidence-based tools that engage families and can show progress against identified needs. To deliver evidence based direct work to children, parents, and families to address risk and need using a variety of professional skills. To work purposefully with schools, health professionals, voluntary sector, police, social care, and other professionals to achieve best outcomes for children. To act as lead professional and coordinate Team around the Family meetings, holding others to account for the delivery of agreed actions. To manage a caseload of families and balance competing demands as needs arise, ensuring timescales for case work are adhered to.

Restore is an Early Help service designed to work with expectant parents pre 20 weeks gestation who have had children previously removed from their care, with the aim of providing early intervention and opportunities for parents to work with services to improve their wellbeing, resilience and stability in preparation for the birth of their new baby.

What's needed?

We are looking for an energetic, motivated individual with excellent organisational and interpersonal skills. The ideal candidate will be committed to working in a multi-agency environment and have successful experience of working with children, young people, and their families.

Experience of working directly with children, young people and their families is required, in addition to experience of writing whole family assessments. 

Benefits

As well as a competitive salary, working for us means you get:

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme
• Flexible working

Key Dates & Further Information

For more information, please contact Carlie Mills, Early Help Locality Manager at carlie.mills@warrington.gov.uk - Lead for Family Support and Restore. 

The posts are fixed term to 31 January 2026

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

DBS clearance is required.

Warrington Borough Council is a Disability Confident employer