‘No Wrong Door’ is a nationally recognised innovative programme working with complex adolescents who are within or on the edge of the care system. It is an ambitious programme that aims to improve the life chances of young people with complex needs


‘No Wrong Door’ integrates residential care, foster care, speech and language support, mental health services and the police into a single hub that is based in a residential home.


North Yorkshire Borough Council devised the ‘No Wrong Door’ model and Warrington Borough Council are now working with them to launch the model in Warrington, as part of the Department of Education’s flagship £84 million Strengthening Families Protecting Children programme.


The implementation of a ‘No Wrong Door’ Model in Warrington will bring systemic change to working with the hardest to reach, engage and place adolescents and fundamentally challenge traditional methods of practice and theoretical thinking.


The role


We are looking for No Wrong Door Portfolio Leads who are equipped to take on a truly unique position. You will lead from the front to generate a change in culture, systems, relationships, practice and ways of working together, whilst making a real difference to the lives of children, young people and families in Warrington.


In the role of a No Wrong Door Portfolio Lead you will proactively provide the support and interventions young people to reach their potential. The post holder will be responsible for the direct day-to-day care of young people within a residential home accompanied by other supportive tasks and duties. Additionally, the post holder will also provide support to young people on the edge of care, accommodated in the various other hub placements, and care leavers (including post 18). The post holder will have the required interpersonal skills to adopt relationship based practice, in keeping with our systemic practice model.


This role will have a designated portfolio lead within the hub’s ‘Core Offer.’ These will be rotated periodically to ensure role development.


Portfolio Lead areas are:

•            High risk behaviours and risk management

•            Rebuilding relationships

•            Accommodation and life stage transitions

•            Education and training

•            Resilience, self-esteem & activities

•            Emotional and physical health and wellbeing


Portfolio Leads will drive the action planning, interventions and case progress for young people through effective communication with a range of professionals working together to improve outcomes for young people


Skills and experience needed:

Hold or have commitment to gain QCF Level 3 Diploma Health and Social Care

DiPSW, SW Degree, CQSW, CSS or equivalent

Experience of working with young people aged 13-18 and their families

Experience and resilience in working with young people with complex and challenging behaviours

Experience of working in a residential care, edge of care or outreach support setting

Knowledge of principles of safeguarding & child protection

National Minimum Standards and Children’s Home Regulations


DBS clearance is required.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Warrington Borough Council is a Disability Confident employer