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Mental Health

Getting support for mental health problems

Mental Health

Getting support for mental health problems

If you are concerned about your own, or someone else's mental health, you should speak with your GP or ring the GP out of hours service, on NHS 111. GPs can assess mental health, advise, offer treatment and refer into a range of different specialist services.

You might also want to have a look at some of the support organisations listed on Warrington’s mental health awareness site www.happyoksad.org.uk. Once you’re on the Happy? OK? Sad? website click one of the age related blue buttons, then look under the heading “information about local and national services and support”.

If you can’t cope and need help right now

If you, or someone you know, can’t cope it’s important to ask for support. It’s especially important if you feel desperate, or are having thoughts of suicide.

If you are 18 or over, can’t cope, or are feeling suicidal then you can:
 

  • talk to your doctor
  • if your doctor's surgery is closed ring NHS 111
  • contact your Care Coordinator (if you have one) 
  • ring the Warrington Assessment Team on 01925 666647 (see below)
  • if there's immediate risk of you taking your own life ring 999

Warrington Assessment Team

The Assessment Team is for adults (aged 18 and over) with moderate to severe symptoms of mental health problems. It is open 24 hours a day, 7 days a week. Your GP can refer you to the Assessment Team, or you can contact the Team yourself without first seeing your GP.

Assessment Team staff will screen you, over the phone, to identify your needs. Then they’ll provide advice, or signpost or refer you to the most appropriate service. Support workers and anyone concerned about an adult’s mental health can also ring the team for advice about the most appropriate service to refer someone in to.

These are the services you're advised to contact if you are 18 or over, have symptoms of mental health problems and can't cope. If you’re 18 or over and have symptoms of mental health problems, it's best not to attend the A&E department of Warrington Hospital, unless you also need medical attention for your physical health.

If you are under 18, can’t cope, or are feeling suicidal then you can:
 

  • talk to your doctor
  • if your doctor's surgery is closed ring NHS 111
  • contact your CAMHS Worker or Social Worker (if you have one)
  • ring the CAMHS Assessment and Response Team (CART) on 01925 579405 (see below)
  • go to the A&E department of the nearest hospital
  • if there's immediate risk of you taking your own life ring 999

CAMHS Assessment and Response Team (CART)
If you are under 18, can’t cope, are feeling desperate, or are having thoughts of suicide you can call CART for advice on 01925 579405. CART is open 9.00am to 9.00pm, seven days a week. 

CART is a single point of access service for Child and Adolescent Mental Health Services (CAMHS) in Warrington. The Team supports children and young people in Warrington up to the age of 18.

Referrals to CART need to be made in writing, by professionals, however professionals and concerned family members, who are unsure whether a referral into the service would be appropriate, can ring the team for advice. Children and young people can also ring CART for advice themselves.

Other support if you’re struggling to cope 
If you’re finding it hard to cope you can also contact CALMPAPYRUS or Samaritans. These three charities support people who are struggling to cope, or feeling suicidal. More details are below:

CALM (Campaign Against Living Miserably)
CALM is for men who are down, or finding it hard to cope, (though CALM will listen to anyone who needs help or support). CALM’s free confidential helpline and webchat are open 7 days a week, 5pm to midnight.
Helpline: 0800 58 58 58
https://thecalmzone.net/

PAPYRUS - Prevention of Young Suicide 
PAPYRUS’ HOPELineUK is for young people who are having thoughts of suicide and anyone who is worried about a young person who may be at risk of suicide. You don’t have to give your name, or any personal details. All calls are confidential, but if an advisor is concerned about your safety then PAPYRUS may contact emergency services to ensure you don’t come to harm.
HOPELineUK 0800 068 41 41 
Text 07786 209697 
pat@papyrus-uk.org 
https://www.papyrus-uk.org/

Samaritans 
Samaritans offers confidential support, at any time of the day or night, to anyone who feels troubled. You don't have to be suicidal to get in touch with Samaritans. You can call, email, write, or visit the Samaritans face-to-face.
Telephone: 116 123 (this number is free to call)
jo@samaritans.org 
www.samaritans.org/