You may need to contact the council and use services differently as part of our response to Coronavirus (COVID-19). Please visit our Coronavirus in Warrington pages to find out which services are affected.
Money and debt advice
If you’re struggling to manage your money, it’s important to deal with the problem sooner rather than later. You aren’t alone, and there are many organisations offering free and independent help and advice.
Managing your income
Spend ten minutes on the Money Advice Service's health check, answer a few simple questions, and you’ll get an easy-to-follow, personalised action plan to make the most of your money now, and to plan for the future. It’s free and unbiased.
Managing your bills
If you can’t pay your bill, speak to your supplier as soon as possible. There are also some energy grants you may be able to apply for to help make your home more energy efficient and reduce your bills.
Check if you can get a council tax discount or exemption.
Credit unions are a great way to help you manage your money. They are non-profit-making, responsible lenders who offer free, confidential services. Services can include savings schemes, affordable loans and accounts to have your wages, benefits, tax credits, etc, paid in to. They’re as safe as any bank or building society.
Borrowing from an unlicensed lender, or loan shark, can leave you stuck in debt and even put you in physical danger. If you’ve borrowed from one you haven’t broken the law, they have – so please report a loan shark.
‘Payday loans’ are small cash loans, usually under £500, taken over a short time period of time such as 2-3 weeks. There are often extra fees and high interest payments - so even if you borrow a small amount you end up paying a lot back, especially if you miss a payment.
Payday loan websites are blocked in local libraries, leisure, community hubs and Contact Warrington. If you do need to borrow money, speak to your local credit union or search for low interest loans through a bank or building society.
Debt advice organisations
If you’re worried about debt, these organisations can help:
Warrington Citizens Advice Bureau - free, independent advice about legal and money matters: 01925 246994
National Debtline - free, confidential advice on how to deal with debt: 0808 808 4000
Business Debtline - if your business has cash flow or debt problems: 0800 197 6026
StepChange Debt Advice - free counselling on debt problems, personal budgeting and credit advice: 0800 138 1111
Debt Advice Foundation - free, confidential support if you are worried about loans, credit and debt: 0800 043 40 50
Debt Support Trust - web-based and phone advice, help and support if you’re in debt: 0800 085 0226
Golden Gates Housing Trust money advice - Free and impartial debt advice for tenants: 0800 25 26 27
Warrington MoneyBox - ethical and affordable financial services if you live, work or study in Warrington
Housingplus - help and advice about housing-related debt, plus foodbank vouchers: 01925 246868