Online forms: Noise complaint

To report noise complaints you must provide your contact details.

The majority of cases are resolved informally, however, if the case did require legal action, we must be satisfied that a statutory nuisance exists and that evidence (suitable for a Court) has been gathered to support the case. Complaints are confidential although we can't prevent the source from making guesses about the identity of the complainant.

If a case proceeds to prosecution then you'd be required to support the case with a witness statement and most probably you'll be required to give evidence in court.

Without providing your details we're unable to access legal powers that allow us to investigate.

If you don't want to tell us your contact details else can you do?

You may wish to write to the person causing you a problem as in most cases they will be unaware that they're causing an issue. You could use one of our templates to assist you:

If you wish to proceed with our form you'll need to tell us:

  • What kind of noise it is – e.g. loud music, dogs barking, building work, alarm
  • Where the noise is coming from
  • As much information about the noise as possible, including when it first started, how often it occurs, what time of day it usually happens, etc
  • Whether you have taken any action already, i.e. spoken to the person you believe is making the noise
  • Your name, address and contact details so that we can get in touch with you if we need more information (your name and details will be kept in strictest confidence, we will never tell the person you are complaining about)

The data we collect from our online forms is stored for no more than six weeks.  However teams within the council may store your data for longer in order to continue to provide you with the service you have requested.  For more information see our website privacy policy.

Please note: For security reasons our online forms have a 10-minute timeout feature (per page of the form) - the details you have entered will NOT be saved if you take more than 10 minutes to type information into each page of the form.

Therefore if the details of your complaint will take a while to type, you may like to draft the wording before you begin this form, and then copy and paste it in response to the relevant questions.