Payment system scheduled upgrade
The payments service will be unavailable between 8:30 and 10:30 on 11 July 2020 due to essential maintenance. We apologise for any inconvenience caused.
Sick pay and benefits - Coronavirus update
You may need to contact the council and use services differently as part of our response to Coronavirus (COVID-19). Please visit our Coronavirus in Warrington pages to find out which services are affected.
There is also information, advice, support for individuals and support for business.
Statutory sick pay
People who follow advice to stay at home and who cannot work as a result are eligible for statutory sick pay (SSP), even if they are not themselves sick.
Employers are expected to use their discretion and respect the medical need to self-isolate in making decisions about sick pay.
Universal Credit and Employment and Support Allowance
Anyone not eligible to receive sick pay, including those earning less than an average of £118 per week, some of those working in the gig economy, or self-employed people, are able to claim Universal Credit and/or contributory Employment and Support Allowance.
For those on a low income and already claiming Universal Credit, it is designed to automatically adjust depending on people’s earnings or other income. However, if someone needs money urgently they can apply for an advance through the online journal.
Child benefit
Parents of new-borns can still claim Child Benefit without having to register their child’s birth first to ensure that they do not miss out on payments.
For more information and to make a claim, visit the child benefit section on the government's website.