Safeguarding Our Community
Notice, Care, Tell
Are there signs that something is not right?
If you or someone you know is at risk of abuse or is being abused or neglected, it is important that you tell someone.
If you don’t speak up, who will?
Download the Safeguarding Adults Leaflet [pdf]
Helping adults to stay safe
When managing your own care needs or letting new people into your life, it is important to consider possible risks, no matter how small, and to have a plan on how to manage those risks.
This information will help you to think about the sorts of issues involved in managing risk, as well as offering advice on how to keep safe.
There are four main ways you can reduce the risk of being harmed:
- Be aware of local services, support and information
- Protect yourself
- Speak up
- Know your rights
You have a right:
- to be safe from abuse
- be treated fairly and with respect
- to say what care you do or do not want
- to be given information about your care
- to be involved in making decisions about your care and your life
How to protect yourself
- Never give your bank details or pin number to anyone
- Never sign anything you are not sure about or if you don’t understand what it is about
- Do not give away your possessions if you still need them
- Keep any money or valuables you have at home locked away
- Never send or give money to someone you don’t know
- Do not isolate yourself, join local groups or activities or seek out support groups
- Make sure there is someone you trust who knows your wishes and who you can talk to if you need to
- Check the ID badge of people who come to your home. If you are worried do not let people inside your home
- If possible you should have a safety chain on your front and back doors
- If you have a Keysafe, remember you can change the number if needed
- If you are suffering from abuse keep notes about what is happening
- Make sure you do not rely on one person only to support or care for you
- Gather a few people around you to help watch over your safety
- Try to make sure people understand what your needs are
- If you receive care in your own home or you live in a care home and you are worried about any aspect of your care or treatment, please do not stay silent. Make a complaint or speak to someone you trust. If no one visits you, you could talk to a professional or voluntary visitor, for example the chiropodist or hairdresser
- If you feel uncomfortable with the way someone gives you personal care or the way someone touches you tell someone you trust (this can be your doctor, friend or social worker)
- Remember you have a right to say no to unwanted and unasked for touches
Recognise the signs of Self-neglect
Self-neglect means a person could be at risk of serious harm by not taking care of their own health and environment, and not taking steps to meet their own care needs. It can also include hoarding behaviour. Hoarding is acquiring or saving lots of things regardless of their value. If you hoard, you might:
- have very strong positive feelings whenever you get more items
- feel very upset or anxious at the thought of throwing or giving things away
- find it very hard to decide what to keep or get rid of.
Indicators of self-neglect to be alert for:
- Neglecting health and personal hygiene leading to pressure ulcers or skin damage
- Neglecting home environment, leading to hazards in the home or infestations
- Poor diet and nutrition leading to significant weight loss or other health issues
- Lack of engagement with services/ agencies
- Hoarding items – wanting to hold on to possessions.
- Declining or refusing prescribed medication and/or community healthcare support
View the video clip on Self Neglect
Be aware of scams
Things such as Facebook Community Groups, WhatsApp Groups and the Nextdoor social network that send neighbourhood alerts can be great ways of staying in touch with those around you, however it can be difficult to know who to trust.
Please be aware that not everyone out there is trustworthy and some people will take advantage of others
Things to be aware of:
- Be aware of people offering miracle cures or vaccines for coronavirus – there is no specific treatment for coronavirus (COVID-19). Treatment aims to relieve the symptoms until you recover.
- Home cleaning services.
- People impersonating healthcare workers, claiming to be offering ‘home-testing’ for coronavirus – this is a scam and these kits are not currently available to buy.
- Emails saying that you can get a refund on taxes, utilities or similar are usually bogus and they are just after your personal and bank details.
- There are lots of fake products available to buy online that say they can protect you or cure coronavirus. These will not help and are designed to take your money.
- There are new mobile phone applications that claim to give you updates on the virus but instead, they lock your phone and demand a ransom.
- Your bank or the police will never ask for your bank details over the phone.
- People offering to do your shopping or collecting medication and asking for money upfront and then disappearing.
Tips to avoid being scammed:
- Be cautious and listen to your instincts. Don’t be afraid to hang up, bin it, delete it or shut the door.
- Take your time; don’t be rushed.
- If someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone attempts you into accepting a service they are unlikely to be genuine. Check with family and friends before accepting offers of helps if you are unsure.
- If you are online, be aware of fake news and use trusted sources such as .gov.uk or NHS.uk websites. Make sure you type the addresses in and don’t click on links in emails.
- Only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information.
- Know who you’re dealing with - if you need help, talk to someone you know or get in touch with your local Council on the numbers below.
- Protect your financial information, especially from people you don’t know. Never give your bank card or PIN to a stranger.
If you think you’ve been scammed, report it to Action Fraud on 0300 123 2040, if you need advice, call the Citizens Advice Consumer Helpline on 0808 223 1133. If you are in immediate danger, contact the police on 999.
Contact your bank if you think you have been scammed.
Why not become a Scam Marshal?
A Scam Marshal is any resident in the UK who has been targeted by a scam and now wants to fight back and take a stand against scams. Scam Marshals do this by sharing their own experiences, helping others to report and recognise scams and sending any scam mail that they receive to the National Trading Standards Scams Team so that it can be utilised as evidence in future investigative and enforcement work. Visit www.FriendsAgainstScams.org.uk/ScamMarshals for more information and to sign up.
Coronavirus social media pack (PDF, 525KB)
Coronavirus Scam postcard (PDF, 194KB)
Coronavirus scams awareness letter (Word, 83KB)
Coronavirus social media pack (Word, 1MB)
Notice Domestic Abuse & Coercive and Controlling Behaviour
Home isn’t always a safe place for children or adults and the current restrictions can make home even less safe.
We need your help. Friends, neighbours, keyworkers; if you are worried about someone you know or someone you have come across in your role as a keyworker don’t allow the abuse to go unnoticed / unreported.
What Are the Signs of Domestic Abuse?
They’re not always as obvious as you might think. That’s because domestic abuse is about controlling someone’s mind and emotions as much as hurting their body. Being abused can leave victims scared and confused. It can be hard for individuals to see their partner’s actions for what they really are. We can all help by keeping an eye out for the signs.
Signs Someone Is Being Abused
Keep an eye out for things like:
- Unexplained bruises / injuries, and may give other reasons for the injuries which refer to them being accidental
- Being anxious about using video conferencing; may only use telephone / text
- Personality changes, like low self-esteem in someone who was always confident / becoming unusually quiet or withdrawn;
- Constantly checking in with their partner / Overly worried about pleasing their partner
- Never having money on hand
- Skipping out on social interaction for no clear reason
- Wearing clothes that don’t fit the season, like long sleeves in summer to cover bruises
- Has panic attacks;
- Has frequent absences from work or other commitments;
- Stops talking about her/his partner;
- May never be seen alone, and is always accompanied by their partner;
- May become more isolated, withdrawing from friends and family;
- Go along with everything their partner says and does;
- Check in often with their partner to report where they are and what they’re doing;
Additional Information and Support:
Cheshire is opening the door on unhealthy relationships
- Are you, or someone you know, in a relationship that doesn’t feel quite right?
- Is one person in the relationship controlling, manipulative, abusive, or violent?
If so, this is an unhealthy relationship and is defined as domestic abuse.
What happens behind closed doors doesn’t have to stay there. The open the door website has been designed to help you if you, or someone you know, is in relationship that doesn’t feel quite right.
Reporting Abuse and Neglect
Are you able to help others? - Volunteering
Please view this video clip on the important role volunteers can play in safeguarding children, young people and adults. Safeguarding and Volunteering
It provides a simple message to volunteers:
- if you see something say something
- as a volunteer you have a safeguarding role
- some people may volunteer for the wrong reason
- stay safe
information on how to volunteer locally in Warrington