Technical information about this website’s accessibility
Warrington Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Following an audit by central government, several issues have been raised that we have now fixed and any remaining issues will be resolved with support of our third party web developers.
We know of the following issues:
- Link without a text alternative - some images on the site are also links and they need to have an alternative text to tell the user what the link is
We plan to address the issues by the end of September 2022.
Six56 Public Inquiry Core Documents
The core documents are from a variety of sources and some files may not be suitable for users of assistive technology. If you need a version of a document in a more accessible format then email the inquiry team (email@example.com)
Our most important content is provided on our main website, warrington.gov.uk, and we’re committed to doing monthly accessibility checks on this. Our building control web portal has accessibility issues. We completed an assessment and concluded it could not be upgraded to improve the service it offers.
Therefore, to provide a better user experience, we are replacing it with a with more modern, up-to-date compliant site by:
- Building control - June 2023
These expected deadline for completion is subject to change, but we will review progress monthly and update the completion dates if required.
Why replacing these portals immediately would be a disproportionate burden
Our IT team is committed to creating accessible solutions with the support of our website delivery team. However, we believe that trying to fix inaccessible portals immediately would be a disproportionate burden because the current solution is end of life, does not meet the current needs of the users, cannot be reasonably updated as per the current contract and therefore is on a planned decommission and replacement process. We believe that fixing the accessibility problems would be disproportionate because the relevant platform will be retired soon.
In reaching this decision, we have considered the following:
Assessment of the current system
The assessment concluded the current APAS planning system cannot be upgraded beyond what it is in place today and needed to be replaced. A suitable alternative was found which answered the needs of users and has been scheduled to go live. As part of the assessment and tender documentation, some of the issues it identified were:
- The council’s version of APAS is an old version, procured before the accessibility regulations came into force.
- It offers a poor user experience (UX) for officers, consultees and the general public through both inaccessibility and general UX concerns.
- Workflow has proved difficult to establish and the necessary levels of monitoring data is difficult to extract.
Our organisation’s size and resources
As a local authority, we are managing increasing front-line service demands (e.g. for adult social care) with reducing annual budgets. During 2020 and 2021 we have had to prioritise resources because of the coronavirus (COVID-19) pandemic making sure essential services could continue to operate. Our teams are now able to focus on more ‘business as usual’ activity and have a programme of work for our websites, which includes planning, building control and land charges.
Benefits from making the current site accessible
As the current solution is end of life, does not meet the current needs of the users and cannot be updated to bring into compliance, at present, the best and quickest solution is to replace the Planning Portal with a more user friendly, compliant site, which we are currently in the process of delivering. The tender documentation for a new planning system included a measurement criteria regarding compliance with accessibility standards.
As an alternative you can get in touch with Contact Warrington who can help with finding out the information you need.
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.