Our online payment systems will be down for maintenance on Thursday 13 October for about 4 hours, this includes our contact centre for payments over the phone.
We’re aware of issues with some payments when using a Mastercard issued by RBS or Natwest. You may receive a message saying your payment has failed when it has been successful. Please check your account/statement before retrying your payment.
Find out about who has to pay council tax, council tax bands, discounts and exemptions. You can also find out about setting up a direct debit and what to tell us if your situation changes.