In an emergency
If there is an immediate danger to the public or property which needs urgent attention, you can report this 24 hours a day, seven days a week by calling 01925 443322.
Contact the council
Contacting us online
You can report a problem or issue online 24 hours a day, 7 days a week. We recommend reporting online as issues are logged straight away.
If you want to ask a question or send feedback and compliments, use General enquiries, feedback and compliments.
General enquiries, feedback and compliments
Report a problem or issue in your area
Contacting us by phone
You can call our customer service team on 01925 443322, Monday to Friday 8:30am to 5pm.
Our out of hours service 5pm to 8:30am Monday to Friday, all day Saturday, Sunday and Bank Holidays is for emergency calls only.
If you want to ask a question or send feedback and compliments, use General enquiries, feedback and compliments.
Contacting us in person
You can make a face to face appointment with our customer service team by visiting our office:
1 Time Square
Warrington
WA1 2NT
We are open from 8:45am to 5pm Monday to Friday, excluding Bank Holidays.
Appointments are first come, first served for the same or next working working day and run from 10am to 2:30pm Monday to Friday, excluding Bank Holidays.
Contacting us by post
We cannot accept any post in person, please post items to:
Warrington Borough Council
East Annexe
Town Hall
Sankey Street
Warrington
WA1 1UH