Rental costs
Landline Unit
The weekly charge is £4 - This is the cost of the service which includes maintenance and monitoring.
GSM Unit
(If there is no landline in the property – this unit has a SIM card built in)
The weekly charge is £5 - This is the cost of the service which includes maintenance and monitoring.
Additional charges
If there is a second customer at the same house who requires a pendant there is a one off charge of £40
For a key safe to be installed there is a one off charge of £40
If you require an extension lead there is a one off charge of £5
Installation fees
All of our units can be installed in just a few minutes either by yourself or by one of our friendly staff. If you choose to self install check out the videos on this page so that you know what to do when your unit arrives.
Self Installation
If you choose to install the unit yourself a postal charge of £4 will be added to your invoice, we will post the unit to you within 5 working days. A set of instructions will be sent with the unit to advise on how to install this.
Home visit install
If you would prefer a carecall installer to visit to install the unit, we will contact you to arrange an appointment. A one off installation charge of £10 will be added to your invoice