Parking in our car parks can be now be paid for by using your mobile phone and a debit or credit card. This facility is provided by RingGo, an established provider of cashless parking areas across the country.
What is RingGo?
RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine.
- You no longer need to carry change
- You don’t have to visit a parking machine
- You don’t need to walk back with a parking ticket – Civil Enforcement Officers check which vehicles are parked with RingGo via their handheld units
How do I register with RingGo?
You can pre-register with RingGo either by using the RingGo smartphone apps (downloadable free of charge either through your handset or from the relevant store) or on the registration page of the RingGo website.
If you pre-register for the service you will be asked to provide:
- The number plate, colour and make of your vehicle
- Your payment card details
Alternatively, you can register at the same time you want to park, either by using the RingGo apps or by calling RingGo on 01925 950080
Paying to park with RingGo - Information
Once registered, RingGo recognises your mobile phone number and retrieves information you have given previously.
This means that when you pay you only have to provide:
- The location code where you are parked. Each area offering RingGo has its own four or five digit location number
- The length of time you want to park
- Your payment card three digit security code
Watch our video of how to register and pay with RingGo.
Parking with RingGo – Ways to pay
There are several ways to pay to park with RingGo:
- By smartphone app
- By calling the phone service
- By text message or
- Through the internet (either via a mobile or PC)
- (For businesses) by using the special RingGo Corporate solution
Details on each are provided below.
iPhone, Android, Windows phone and Blackberry 10 users can download a RingGo smartphone application (free of charge), through their handset or from the relevant store. The app allows you to register for the service, locates your nearest RingGo zone, lets you manage your account and allows you to pay to park directly through the app.
Click on the links below to go the relevant website:
Automated phone service
To use the automated phone service, you simply call the telephone number on the signs when you want to park. RingGo will remember you (by recognising your mobile phone number) and ask you to:
- Confirm the vehicle you want to park
- Confirm the location where you want to park
- Say how long you want to stay, and
- Provide the security code from your credit card
Text to park
You can use the quick and easy RingGo “text to park” option instead. For details on how to set up the service for your particular location visit our text to park page.
If you have a phone with mobile internet access, you can use the myRingGo site to pay for your parking. Simply login and complete the details. Alternatively you can use the same link from a standard PC or other internet connected device.
For more information on all of these options, please visit the RingGo website.
How much does RingGo cost?
There's no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.
When you park your vehicle with RingGo, you generally pay convenience charge of a 20p on top of the normal parking tariff charges which apply. This parking charge will be shown on your monthly credit or debit card statement.
If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. These calls are often included free within mobile phone packages, so your call will usually be included within this.
If you use the RingGo 'text to park' option, you'll pay for the text message at your agreed operator rate.
The optional parking session confirmation messages and reminder texts, alerting you when your session is about to run out, cost 10 pence per message.
Benefits of RingGo - extending your parking session
Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay, simply contact RingGo again and the service will ask you:
- How long you want to extend
- What your card security code is
The RingGo system automatically recognises that you have a parking session currently operating.
Can I get a VAT receipt?
If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging into the RingGo website. If you provide us with your email address, you can opt to receive a receipt automatically every time you park.
Just login and add your email address into the Settings menu.
Please visit the where it works page of the RingGo website to see all the location numbers in your area and across the UK.
More information on RingGo
For general information about RingGo please visit their website. If you have a specific question about how RingGo operates, please visit their help page which contains a lots of common queries.