You may need to contact the council and use services differently as part of our response to Coronavirus (COVID-19). Please visit our Coronavirus in Warrington pages to find out which services are affected.
There is also information, advice, support for individuals and support for business.
If you'd like advice regarding a consumer problem, contact Citizens Advice.
The UK European Consumer Centre (UK ECC) can provide you with advice and information when shopping within the Internal Market of Europe.
For free consumer advice call 01268 88690 or visit ukecc.net
An ombudsman is a person who investigates complaints about organisations for free. You can use an ombudsman to resolve a complaint without going to court.
As there are different ombudsmen for different industries use the Ombudsman Association to find the right ombudsman for your complaint.
Use an ombudsman service to complain about:
You can get free, independent help from the Money Advice Service about anything to do with money, i.e. managing debt.
Citizens Advice have guidance on taking a small claim to court.
Your first point of contact is Citizens Advice consumer helpline on 0808 223 1133
Primary Authority enables businesses to form a legal partnership with one local authority, which then provides assured advice on complying with environmental health, trading standards or fire safety regulations that other local regulators must respect. If you want to enquire about Primary Authority, email tradingstandards@warrington.gov.uk
The Business Companion website enables you to create a tailor-made information pack depending on your business type.
There are currently no public weighbridges in Warrington.
