Help with energy bills
Working with
Disabled People
Older People
Working Age

If you are a customer of EDF Energy, they can provide extra support to you via their priority services register. These services include;

  • Getting your bills and letters in large font, braille or talking bills
  • Making sure your health and wellbeing is protected if there’s a power outage
  • Free gas safety checks to make sure your appliances are safe
  • Arrange for anyone visiting you to have a pre-agreed password to confirm their identity
  • Arrange for a smart meter to be installed, or for someone to read your meter regularly if you can't
  • Giving you the support you need to get on top of all your debts and onto all the benefits you are entitled to
  • Arrange for someone you trust to manage your bills for you