If you have issues with your landlord, the Homelessness and Housing Advice Service team can advise and assist with any problems with your tenancy.
Poor housing conditions
You can make a service request to the private sector housing team, by email, phone or letter addressed to:
Private Sector Housing
85-101 Sankey Street, Warrington
Email email@example.com or call 01925 248482
We can deal with disrepair to the property, issues such as damp and mould, fire safety, heating problems, electrical safety and anything caused by the property conditions that affects your health, safety and wellbeing.
We will contact you and if appropriate, send out a private sector housing officer to inspect your house and give you advice accordingly.
We will take the matter up with your landlord on your behalf and will agree an acceptable solution to resolve the conditions. If necessary, we can use our legal powers to ensure that the work which we consider essential is completed. We will do this in accordance with our private sector housing enforcement policy. We will investigate service requests from all tenants, including those who are living in social housing and deal with any issues raised as necessary.
If we can't help directly, we'll try and find someone who can.