Live Work Play newsletter
Sign up to our monthly Live Work Play newsletter where you can get the latest council news, events and updates straight to your inbox.
The Change Delivery Team was established in 2017 and was originally called the ‘Transformation Team’. Our mission was, and still is, to make council services easier to use for our customers and staff.
In the face of reducing budgets and an increase in demand, we need to ensure that services remain sustainable. If we did nothing then our services would quickly become unaffordable and, in the face of further cuts our performance would suffer.
Technology is constantly changing, with more people using our services ‘on the go’ we want to introduce smart, digital solutions, so we can improve our service delivery. We want to enable our customers to self-serve, automate some of our processes and make it quicker and easier to track customer requests to the council.
The Change Delivery team disciplines;
Change Delivery Aims:
At Warrington Borough Council we are passionate about public service and delivering consistent, reliable and secure services to our customers. We offer a great team culture, a supportive working environment, high levels of empowerment and a real opportunity to make a difference.
You would be joining an established, skilled team, who are developing new solutions and services that will transform the way services are delivered and supported by the council. The Change Function has a broader remit to deliver change across all parts of the Council, so a key part of the role will be to introduce new standards for change and governance to improve visibility and reporting on all major changes.