Image of Warrington hackney carriage taxi.

Warrington Borough Council is calling on residents and taxi drivers to help shape the future of taxi services in Warrington.

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The council has launched two surveys – one aimed at the travelling public, and one aimed at taxi drivers - both drivers who are licensed by Warrington Borough Council, and drivers who are licensed by other local authorities.

The feedback gathered through the surveys will help shape the council's future policy on taxi licensing, taking into account the specific needs of our community.

Warrington Borough Council Chief Executive, Prof Steven Broomhead MBE, said: “We understand the importance of reliable and accessible taxi services for residents and visitors alike. They are an important part of people’s lives, helping them to enjoy a night out safely with friends, get to important appointments, to go shopping and to get to school or work.

“We are currently looking at reviewing our taxi policy, which helps to set local standards on provision. This survey will provide us with invaluable insights from both taxi drivers and the public, allowing us to develop a comprehensive policy that balances nationally recommended standards with local requirements.

“By taking part in this survey, you have a chance to directly influence the development of Warrington's future taxi policy. Together, we can ensure we continue to provide safe, reliable, and efficient taxi services for everyone.”

What are we looking for?

We want to hear your thoughts on a variety of topics, including:

•            Availability of taxis

•            Accessibility

•            Safety/CCTV

•            Applying for a taxi driver’s licence

How can you get involved?

•            The survey for the public is available at

•            The survey for taxi drivers is available at

The survey should take no longer than 10 minutes to complete and is open until Friday 24 May 2024 at 5pm.

More information about taxi licensing is available at