Bin strike FAQs
Will I get a refund on my council tax because my household waste/recycling bin has not been emptied?
We understand that not having your household waste or recycling bins emptied is frustrating.
That being said, council tax is and remains a tax. That means households legally have to pay their council tax bill, even if services are disrupted, or even if people don’t use certain services. A mechanism for this type of refund does not exist.
We are working on plans to make sure that a waste and recycling catch-up operation happens after the strike action.
What day will my bins be emptied?
You can check your bin collection days on our website, but we're also recommending that if you're in any doubt, leave both your blue and black bins out, and we'll collect and empty the correct bin for you.
I am a garden waste subscriber, what will happen with these collection?
We are grateful for your patience and can confirm that two garden waste collections for 2023 subscribers will begin from the week of Monday 8 January. The first collection will be to take existing garden waste in your green bin and will be on the same day your blue bin is normally collected.
If you live in a WA1 1, WA2 0, WA4 2 or WA4 6 postcode area your green bin collection day may be different to your blue bin. You can check a list of postcodes to find your collection day.
The second and final collection of your 2023 subscription will give you the chance to fill up your green bin with any remaining garden waste.
You can check your bin collection day on our site. We also have a list of Garden Waste Frequently Asked Questions.