Medical help in Warrington
This guide explains how to get medical help in Warrington. It uses simple English and is easy to understand.
When you need help but it's not an emergency
You can get help from:
When it is an emergency
You can:
- Go to Accident and Emergency (A&E) at the local hospital
- Call 999 for an ambulance
Pharmacy
Pharmacies can help with small health problems. Some are open all day and night. You can buy medicine and ask for advice. They can help with things like:
- Earache
- Sore throat
- Insect bites
- Shingles
- Sinus problems
- Urine infections
They may also update your GP record.
GP surgery
You can register with a GP for free. You do not need ID or proof of address. GPs can help with many health problems and send you to other services if needed.
You can book appointments by phone, online, or using the NHS app.
Talking to a Doctor
Here is an example of a conversation when making an appointment:
Receptionist: Hello, how can I help you?
You: I need an appointment. I have a sore throat.
Receptionist: We have an appointment at 10am.
You: That is good. Thank you.
Receptionist: What is your name and date of birth?
You: My name is John Smith. My birthday is 1 January 1990.
Call 111
Call 111 if you need help quickly but it's not an emergency. It is free and open all the time. You can ask for a translator. They will ask questions and tell you what to do next.
They also have an online service that you can use and has more information.
Urgent treatment centre
Urgent treatment centres (UTCs) provide medical help when it's not a life-threatening emergency. These are open every day, usually from 8am to 8pm. You will be asked why you are there. A nurse will check you and you may wait to see a doctor. Do not leave until you are seen.
Accident and Emergency (A&E)
Go to A&E only for serious problems. You will wait to be seen. A nurse will check you first. You may be sent to another service if it is not an emergency.
Call 999
Call 999 if someone is very sick or hurt. Ask for an ambulance. You can ask for a translator.
You will be asked questions like:
- Is the person breathing?
- What is your address?
- What is your phone number?
- What happened?