No Purchase Order, No Payment Policy

If you supply goods or services to the council, you mustn't accept a verbal or written instruction to deliver goods or services unless we've provided you with a valid purchase order number.

If your invoice doesn't have a valid purchase order number, it isn't compliant. We'll send you an email to make you aware of this and ask you to provide one - you must have a valid invoice number. If you don't, you won't be paid until a valid purchase order number is supplied. 

Our financial system produces purchase order numbers in this following format:

• 8nnnnnn' e.g. 8123456

Most PO numbers will look like this. 

If you have a question about an invoice or our 'No Purchase Order, No Payment policy', please contact us via email.

Ensuring you have a valid purchase order number is the best way to guarantee we pay your invoice on time.

Invoices

To ensure your payment is processed quickly, your invoice should contain:

• your company name and address
• your VAT registration number (if applicable)
• invoice number
• invoice date
• valid purchase order number
• customer's name – in this case - Warrington Borough Council
• name of the service area requesting goods/service or council contact person (you'll find this on our purchase order)
• full description of the goods/services supplied
• for each line item: Quantity, description, unit price, net value, VAT rate, VAT value, line total
• invoice totals: Net, VAT, Gross
• where goods/services are not vatable, you should show this clearly

All invoices should be sent electronically to WBC Invoice Email Address for timely processing and payment, quoting a valid purchase order number. 

Failure to do this may result in delays in processing your invoice and making payment to you.