Please help us to change people’s lives. If you believe that someone is sleeping rough, please let us know so we can offer them the correct support.

If you're concerned about someone (over the age of 18) that you have seen sleeping rough in Warrington, you can send an alert to StreetLink, either via their website or the StreetLink app.

Streetlink is a government-funded service that enables members of the public to alert local authorities in England and Wales about rough sleepers in their area, so that vulnerable people can be connected to the help they need.

The details you provide are sent to the Councils Homelessness Team, to help them find the individual and connect them to support. It is important to note that if you think the person you are concerned about is under 18 please do not contact StreetLink but instead call the police.

You'll need to provide the following information:

  • A specific location for the rough sleeping site. You can do this by using a map to pinpoint the exact location and then providing a written description of the location.
  • Details of the time that the rough sleeper has been seen at the location.
  • Any information about the rough sleeper that will help find them (gender, approximate age, what the person looks like, what they are wearing).

Once the report has been investigated, you will receive details of the action the Homelessness Team has taken within 10 working days if you have requested it.

StreetLink exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them.

Support in Warrington

Local Charity, Room at the Inn offers a daytime service:

Visit the Room at the Inn website

Contact

If you are currently rough sleeping and require support, please complete an online referral to the Homelessness & Housing Advice Service. If you need support completing this, computers are available in the main reception of 1 Time Square, Warrington, WA1 2NT. 

We also offer a weekly drop in service, you can visit the Living Well Hub on a Monday between 9am and 12pm. 

If you need to contact us by phone, you can call our customer service team on 01925 443322, Monday to Friday 8:30am to 5pm.

Or our out of hours service 5pm to 8:30am Monday to Friday, all day Saturday, Sunday and Bank Holidays is for emergency calls only.

4 April 2025