About Us
We offer
Providing support and guidance to parents and carers of children and young people with special educational needs from 0 to 25 living in Warrington.
We support
- Parents and cares of children and young people (up to the age of 25 years) with special educational needs and disabilities
- Young people (age 16 to 25 years) with special educational needs and/or disabilities
- Professionals working in Warrington who need further help and support on implementing the SEND Code of Practice
- Client confidentiality is respected. Information will only be shared with the understanding and consent from parents or the young person
What we do
We can support with
- Understanding the law on special educational needs and/or disabilities and your child’s rights
- Practical tasks, such as getting your child or young person referred for extra help (SEN Support), asking for an EHC needs assessment, checking a draft EHC plan or contributing to annual reviews
- Developing good working relationships with professionals working with you and your child across education, health and social care
- Considering your options and making decisions
- Feeling listened to and prepared for meetings or reviews
- Understanding how to deal with disagreements with professionals or how to move forward when things go wrong
- Sign posting to additional sources of information, advise and support, groups and services
Services we offer
We offer a wide range of activities and services including:
- A confidential helpline
- Support at meetings
- Help to write letters, fill in forms and to understand the assessment information and reports completed by professionals.
- Parent information days and courses.
- An independent website
How can we help?
Many children and young people may experience difficulties with their learning at some stage in their lives and/or may need help to manage a long-term condition.
We have a dedicated SENDIASS Information, Advice and Support line with a 24-hour answer phone.
Access to our service is through self-referral.
Referrals can be made by professionals, but only with consent from the person with parental responsibility.
We also respond to email queries and have a contact form to receive requests for support or advise.
What must information advice and support services do to meet the minimum standards?
- Presentations to parents, schools, health and social care professionals and support groups
- Sign posting parents to alternative sources of support
- Independent support for Educational Health Care (EHC) assessment and planning