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If you are a private landlord or landlady and rent out a property to tenants, they may be entitled to some help from the council to pay you the rent. If your tenant makes a claim for housing benefit they may ask you some information about the tenancy.
Why register with us
If you register with us, you can now view your details online 24 hours a day. You will be able to see the payments you have received for your tenants and download your payment schedules.
The amount of benefit payable depends on the tenants circumstances. The number of people living in the property and the amount of income they have will affect the amount of benefit they receive.
One bedroom is allowed for:
Housing benefit is usually paid to the tenant in arrears by bank transfer (BACS). However, if your tenant falls eight weeks into arrears you can request for payments to be sent to you directly. To request this you must complete the arrears form and send it back to us.
If your tenant claims Universal Credit they will be paid all of their benefits in one lump sum every month. They will then need to arrange to pay their rent to you directly. There are only very limited conditions where the housing element can be paid to you.