The annual household canvass to update the register of electors is about to start. Look out for your canvass communication which we be delivered around mid July.
How it works
Canvass reform means that we will data match all individuals within households with the Department for Work and Pensions Customer Information System (DWP CIS) and local data sets in mid-June – based on test data undertaken we expect approx. 80% of households to match.
- Matched Households – You will receive a letter outlining the details of people registered at that property if all the details on the letter are correct you DO NOT need to respond. If they have changed you should let us know using the online service or by calling the Helpline number to make the changes.
- Unmatched Households – For the 20% of households in the Borough that we do not get a full match for will receive a letter outlining the details of people registered at that property. The letter will ask you to use the online service or call the Helpline number to confirm the details or make any changes. You do NOT need to send the letter back to us. Please respond as soon as possible as this will avoid us having to contact you again.
Please note 16 and 17 year olds should still be added to the register to enable them to vote on or after their 18th birthday.
If you do not reply
We are required to chase up non responding unmatched households therefore you may get an email and a Canvass Form, you must respond to the Canvass Form if you receive one even if there are no changes, the form will ask you to use the online service or contact the Helpline. Alternatively you will have an option to post the form back to us in the pre-paid envelope provided.
For those households still outstanding mid-late October you may get a telephone call in order to update the information. These calls could be made at evening or weekends
It is important that you tell us about any changes in your household so that we can make sure you are able to vote in any elections. Not being registered may also affect your credit score.
What happens next
Anyone who is added to a property will still need to register to vote. We will send them an ‘Invitation to Register Form’ to anyone who has been added so that they can register to vote either by filling in the paper form or by registering online