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Rateable value and appeals
The VOA sets the rateable value of business premises by using property details such as rental information.
We use the rateable value and the business rates multiplier (set by central government) to calculate your business rates bill.
The rateable value is assessed by the Valuation Office Agency, which is an agency of HM Revenue and Customs.
A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.
- Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
- From 1 April 2017, the rateable values will be based on the valuation date of 1 April 2015.
You should first contact the Valuation Office Agency to check your Rateable value at gov.uk/voa/valuation
If you still think this is incorrect you can challenge the decision and provide supporting evidence from the website.
Council Tax and business rates scams
The VOA have published some advice for people wanting to challenge their Council Tax band or Non-domestic rates Rateable value. Published online it gives some examples of the types of scams a fraudulent agent may use and how to avoid them.