On Tuesday 26 January from 9pm to 1am there will be scheduled maintenance to My Warrington. Services on the website may be disrupted during that time and could affect your use of the site. Thank you for your patience.
Make a food hygiene complaint
National lockdown: please stay at home
Warrington is subject to the current national lockdown restrictions - please stay at home. For more more information about what this means, visit our coronavirus web pages.
We will investigate complaints such as:
- Poor hygiene standards in food premises
- Out of date food
- Food poisoning
- Food contamination
- Foreign bodies in food, e.g. glass, hair, wood
- Poor handling of food by shop assistants
- Dirty condition of food premises
- Suspected food poisoning
You can make complaints anonymously but please be aware that without providing your details we're unable to access legal powers that allow us to investigate. If you provide your contact details it means we'll be able to keep in touch with you and we'll only release your details to the retailer or manufacturer if you give us your permission.
Following your report, if there's a risk of harm or the consumer being misled, we'll carry out an investigation. However if we consider a complaint to be relatively minor in nature, we may recommend you take the matter up yourself as a quality issue with the retailer or manufacturer.
We will only ever use this information to deliver the service that you have requested.