What we do next
If you’ve reported a problem we’ll send someone out to take a look, or if it’s at a junction we can check our traffic cameras. We’ll try and get it fixed as soon as we can.
If you’ve asked us for a new crossing, we’ll look at what you’ve told us and carry out pedestrian and vehicle surveys. We’ll collect information about the area including photographs and maps. And we’ll consider any problems which might affect vulnerable road users such as older people, young children, people pushing prams or people using wheelchairs.
We can only build a crossing if it’s needed in line with current government guidelines.
Types of pedestrian crossings