If you have an issue with high hedges, you can register a complaint with us.
However, you must try to address the problem yourself before you complain to us.
- Speak to your neighbour and politely ask if you can discuss the hedge.
- If this doesn't work, ask your neighbour to try mediation.
- If you still can't agree, let them know that you plan to complain to us.
If you haven't done each of these first, we can't accept your complaint. We'll ask you for evidence, so keep a record of your attempts to resolve the issue informally.