In your written appeal you must tell us:
- your vehicle registration number (number plate)
- your PCN reference number - this starts with WI followed by 8 numbers
- the date it was issued
- why you think it should be cancelled
- if someone else was driving
- if it was a hire car/van
- any other information you think is relevant
If you didn’t own the vehicle at the time the ticket was issued, let us know:
- the date that you sold or bought the vehicle
- the name and address of the buyer, seller or driver
You’ll also need to include any supporting information or documents, such as hire agreements, proof of purchase, proof of sale, etc.
The appeals process
You must appeal within 28 days, or it may be automatically refused. If you don’t appeal within 14 days, you won’t be able to pay the reduced fee of £30 if the appeal is refused.
Stage 1 – Representations
To appeal you need to fill in the representation form attached to your ticket.
If we accept your representation, we’ll cancel the ticket, and let you know by email or letter.
If we refuse your representation, we’ll send you a Notice of Rejection letter with a Traffic Penalty Tribunal (TPT) appeal form attached. You can now either pay the fine or appeal to the TPT, which is an independent organisation who won’t charge you to appeal.
Stage 2 – Charge Certificate
If you don’t pay the fine or appeal to the TPT within 28 days, we’ll issue a Charge Certificate. This will increase your fine to £120.
You’ll no longer have the right to appeal at this stage.
If you don’t pay the Charge Certificate within 14 days, we may register the debt through the county court, and it’s likely that you may have to pay further costs.
The legal stuff
We can issue fines under The Bus Lane Contraventions (Approved Local Authorities) (England) (Amendment) (No. 8) Order 2006 (SI No.2006/3419).
We're an approved local authority for the purposes of section 144 of the Transport Act 2000 (civil penalties for bus lane contraventions).
We're a member of the Bus Lane Adjudication Service Joint Committee (BLASJC).
NSL is our contractor for Penalty Charge Notices. Contact them on 0344 800 8540.