You may need to contact the council and use services differently as part of our response to Coronavirus (COVID-19). Please visit our Coronavirus in Warrington pages to find out which services are affected.
Apply for an Older Person's Bus Pass
If you are a permanent resident in Warrington of state pension age you can apply for an Older Person’s Bus Pass or a Senior Railcard.
If you would like both, you can apply for an Older Person's Bus Pass from us and purchase a Senior Railcard from National Rail, please see their website for more information
Bus passes are issued free of charge and are valid for five years. When we've received your completed application and supporting information, if you qualify, your pass will be posted to your home address within 14 days.
Where and when you can travel
Bus pass holders can travel for free on journeys in Warrington, Halton and Cheshire West & Chester during the following times (you can travel into Wales providing your journey starts in the Cheshire West and Chester area):
- Monday to Friday, after 9.30am until the last bus
- Saturday, Sunday and bank holidays, anytime
Travel outside of Warrington, Halton and Cheshire West and Chester is free during the following times:
- Monday - Friday, 9.30am - 11pm
- At all times, on a Saturday, Sunday and bank holidays.
Full fare applies at all other times.
Bus Passes issued by Warrington Borough Council aren't valid for use on trains, trams, underground services, tours/excursions, sightseeing buses or National Express coaches.
Apply for a bus pass
Along with your application form, you also need to provide:
- a passport-style photograph of yourself (taken within the last month)
- proof of address - such as your driving licence, benefit award/pension letter, or we can check our council tax records (we don’t accept utility bills, bank statements or tenancy agreements)
- proof of identity - such as your birth certificate, passport or driving licence
You’ll need to have a photo of each of these, or have them scanned onto your computer, phone or tablet, so that you attach them to your email.
Renew your bus pass
You'll receive a letter approximately six weeks before the expiry date of your pass. This will have a unique renewal code which you will need with your existing bus pass number. If your details are the same, you can renew your bus pass online
If your bus pass is lost or damaged
If you find your lost pass before you receive your new one, we can’t give you a refund. Please return the found pass to us for secure disposal.
If your bus pass won’t scan
Please bring it to Contact Warrington so we can take a look. If there's no clear or obvious damage to the card, we'll arrange for a replacement free of charge. If the pass is damaged, a replacement pass costs £10.
If your bus pass is stolen
Email email@example.com to arrange a replacement and attach your Police crime reference number and letter to the email. We’ll arrange a replacement free of charge. If you can’t email, visit our contact us page.
Moving in or out of Warrington
If you move to Warrington and have a bus pass from another Council, please return it to them, you can then apply to us for a new pass. If you're moving out of Warrington please return your pass to Contact Warrington and apply to your new Council.
Contact Warrington, 26-30 Horsemarket Street, WA1 1XL
Telephone: 01925 443322