If you are a permanent resident in Warrington of state pension age you can apply for an Older Person’s Bus Pass or a Senior Railcard.
If you would like both, you can apply for an Older Person's Bus Pass from us and purchase a Senior Railcard from National Rail, please see their website for more information
Bus passes are issued free of charge and are valid for five years. When we've received your completed application and supporting information, if you qualify, your pass will be posted to your home address within 10 working days.
Where and when you can travel
Bus pass holders can travel for free on journeys in Warrington, Halton and Cheshire West & Chester during the following times (you can travel into Wales providing your journey starts in the Cheshire West and Chester area):
- Monday to Friday, after 9.30am until the last bus
- Saturday, Sunday and bank holidays, anytime
Travel outside of Warrington, Halton and Cheshire West and Chester is free during the following times:
- Monday - Friday, 9.30am - 11pm
- At all times, on a Saturday, Sunday and bank holidays.
Full fare applies at all other times.
Bus Passes issued by Warrington Borough Council aren't valid for use on trains, trams, underground services, tours/excursions, sightseeing buses or National Express coaches.
How to apply
You will need:
- a passport-style photograph of yourself (taken within the last month)
- proof of address - such as your driving licence, benefit award/pension letter, or we can check our records (we don’t accept utility bills, bank statements or tenancy agreements)
- proof of identity - such as the photo of your passport, a valid driving licence photocard, marriage certificate or birth certificate (if you're a married woman - you'll also need a marriage certificate)
You’ll need to have a photo of each of these, or have them scanned onto your computer, phone or tablet, so that you can upload them to your online application form.
If you’re unable to upload your documents to your application, please email them to: firstname.lastname@example.org or post them to Concessionary Travel Team, East Annexe, Town Hall, Sankey Street, Warrington WA1 1UH.
Renew your bus pass
You'll receive a letter approximately six weeks before the expiry date of your pass. This will have a unique renewal code which you will need with your existing bus pass number. If your details are the same, you can renew your bus pass online
Update your bus pass
If your details have changed, don’t renew your pass; tell us your new details so we can update them and order the pass for you.
If your bus pass is lost or damaged
Please tell us if you need a replacement bus pass, there is a fee of £10. You’ll be asked to make a card payment to complete the request, card payments will appear on your bank statement as ‘WBC MV Internet’ followed by the amount paid.
If you find your lost pass before you receive your new one, we can’t give you a refund. Please return the found pass to us for secure disposal.
If your bus pass won’t scan
Please tell us if your bus pass won’t scan. You’ll be asked to return your pass so we can check it for you. If there's no clear or obvious damage to the card, we'll arrange for a replacement free of charge. If the pass is damaged, a replacement pass costs £10.
If your bus pass is stolen
Please tell us if you need a replacement bus pass, we’ll arrange a replacement free of charge. You’ll be asked for your crime reference & police force it was reported to.
Moving in or out of Warrington
If you move to Warrington and have a bus pass from another Council, please return it to them, you can then apply to us for a new pass. If you're moving out of Warrington please return your pass to us and apply to your new Council.